Please read these Terms and Conditions (“Terms”) carefully. By accessing or using Jinbe’s website, platform, or services (collectively, the “Services”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
Jinbe provides a crypto conversion service with white-glove support. We help eligible clients fund accounts, allocate into supported digital assets, and transfer assets to approved wallets and custodians.
We do not operate a public exchange or order book, and we do not provide retail brokerage. We may integrate with regulated third-party service providers to facilitate certain workflows (e.g., identity verification, custody, funding).
We do not provide investment, legal, tax, or accounting advice. Allocation decisions are yours.
You represent that you are at least the age of majority in your jurisdiction and legally able to enter into these Terms.
You agree to complete KYC/KYB, AML, and sanctions screening and to provide accurate and complete information. We may request additional documentation at any time and may approve or deny access at our sole discretion.
The Services are not available where prohibited by law. Availability may vary by jurisdiction and client profile (e.g., individual, entity, trust).
Funding: We support approved channels as communicated during onboarding. We may rely on regulated partners for fiat acceptance or stablecoin support. You authorize us and our partners to receive, hold, or transmit funds and digital assets as necessary to deliver the Services.
Transactions: You may submit instructions to allocate into supported digital assets or to rebalance. We execute per agreed parameters and provide confirmations and statements.
Transfers and “Exiting”: You may instruct us to transfer digital assets to your designated wallet(s) or qualified custodian(s). Address whitelisting and approval policies may apply.
No Public Exchange: We do not operate a public marketplace or offer crypto-to-fiat exchange services. Where funding or withdrawals involve fiat rails, those may be provided by regulated third parties under their terms.
Irreversible Blockchain Activity: Blockchain transactions are generally final and irreversible. You are responsible for accurate addresses and instructions.
The list of supported assets may change without notice. We may add, suspend, or remove assets at any time.
In the event of network forks, protocol upgrades, airdrops, or staking-related changes, we may determine whether and how to support the event. Our decision may result in you not receiving certain assets or benefits.
We do not guarantee participation in or distribution of forks, airdrops, or rewards.
We may coordinate with third-party custodians and service providers. Their services are subject to their own terms and controls, and availability may differ by jurisdiction and client type.
We do not control third-party systems, and we are not liable for their acts or omissions. We will use reasonable care in selecting and coordinating with reputable providers.
You agree not to use the Services for unlawful purposes, including money laundering, terrorist financing, sanctions evasion, fraud, market manipulation, or any activity prohibited by applicable law or regulation.
We may screen transactions and counterparties and may block or freeze activity to comply with law, court orders, or regulatory requests.
You represent that neither you nor your beneficial owners are subject to sanctions or located in prohibited jurisdictions.
Any market data, research, commentary, or educational content we provide is for informational purposes only and should not be relied upon as investment advice or a recommendation.
We do not guarantee the accuracy, completeness, or timeliness of market data or third-party content.
We may charge fees for Services as disclosed to you prior to engagement or in your client agreement. Third-party fees (e.g., network fees, custodian fees) may also apply.
You are responsible for all tax obligations arising from your activities. We may provide statements and transaction histories; consult your advisors for tax treatment in your jurisdiction.
We do not act as your fiduciary or advisor. Any education or insights we provide are general and not tailored recommendations.
You are solely responsible for your investment decisions and outcomes.
Digital assets are volatile and may lose value. Markets are sensitive to regulatory, technological, and macroeconomic developments.
Blockchain transactions can be irreversible; operational errors (e.g., wrong address) may result in loss.
Protocol bugs, cyberattacks, custody risks, counterparty risks, and network congestion can impact access or value.
Regulatory treatment of digital assets continues to evolve and may affect availability and usability.
We may modify, upgrade, or suspend parts of the Services for maintenance, security, or other reasons. We will endeavor to minimize disruption.
Features and supported workflows may change without notice.
The Services, website, software, branding, and content are owned by Jinbe or its licensors and are protected by intellectual property laws.
You may use the Services for your authorized, lawful business or personal purposes. You may not copy, modify, reverse engineer, or create derivative works without our written consent.
We handle your information in accordance with our Privacy Policy. We use commercially reasonable security controls to protect data.
You agree to keep non-public information about the Services, terms, and security practices confidential unless disclosure is required by law.
You consent to receive communications and disclosures electronically. Electronic signatures and records have the same force as paper versions, subject to applicable law.
You represent and warrant that:
All information you provide is accurate, complete, and up to date.
You have full authority to use the Services and, if applicable, to act on behalf of your entity.
Your use of the Services will comply with these Terms and applicable law.The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant uninterrupted, timely, or error-free operation or that defects will be corrected.
To the maximum extent permitted by law, Jinbe and its affiliates, officers, employees, and agents are not liable for any indirect, incidental, special, punitive, or consequential damages, or for lost profits, revenue, data, or goodwill, arising from or related to the Services or these Terms.
Our aggregate liability for direct damages is limited to the amounts you paid to us for the Services giving rise to the claim in the twelve (12) months preceding the event.
You agree to indemnify and hold harmless Jinbe and its affiliates, officers, employees, and agents from and against claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, violation of these Terms, or infringement of third-party rights.
We are not responsible for delays or failures caused by events beyond our reasonable control, including acts of God, pandemic, war, labor disputes, governmental action, power or internet outages, cyber incidents, or blockchain/network disruptions.
You may terminate your account by providing written notice and satisfying all outstanding obligations. We may suspend or terminate access at any time for any reason, including suspected violations of these Terms or law.
Upon termination, we will coordinate the orderly transfer of any remaining digital assets to your approved destination, subject to compliance checks and applicable law. Certain obligations survive termination.
We may update these Terms from time to time. Changes take effect upon posting, unless otherwise noted. Continued use of the Services after changes indicates acceptance.
These Terms are governed by the laws of the province of British Columbia, Canada, without regard to conflicts of law principles.
Mandatory Arbitration: Any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered in British Columbia, Canada. Judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver: You agree to resolve disputes with us only on an individual basis and not as a plaintiff or class member in any purported class or representative action.
Equitable Relief: Either party may seek temporary or injunctive relief in court to protect confidential information or intellectual property.
Legal notices to Jinbe must be sent to: hello@jinbe.io
We may provide notices to you via email
These Terms, together with any client engagement or service schedules and our Privacy Policy, constitute the entire agreement between you and Jinbe regarding the Services.
If any provision is found unenforceable, the remaining provisions will remain in effect.
You may not assign or transfer these Terms without our written consent. We may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.
You agree not to:
Violate law or regulation, including AML/CFT and sanctions laws.
Interfere with platform security or access accounts without authorization.
Use automated scraping or data mining without consent.
Submit false information or conceal beneficial ownership.
Engage in market manipulation, wash trading, or deceptive practices.
Use the Services in connection with illicit goods or services.
“Digital Assets” means cryptographic tokens or assets recorded on a blockchain.
“Custodian” means a third-party provider that safekeeps digital assets.
“Funding Channels” means approved methods to add value to or withdraw value from your account (which may include fiat or digital channels offered by third parties, as applicable and permitted).If you have questions about these Terms, please contact hello@jinbe.io.
By accessing or using the Services, you acknowledge that you have read, understood, and agree to these Terms.